In my last post, I began discussing the importance and use of metrics in the running of the HRM business and it’s HRM delivery system (HRMDS), to include those metrics needed in the service level agreements for shared services and when any part of the HRM business and/or HRM delivery system is outsourced. And please […]
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Since we’re already on the subject of metrics and more metrics, let’s take a deeper dive before making further investments in HRM and the HRM delivery system (HRMDS). We know we can’t improve what we don’t measure, but the dirty little secret of HRM and HRMDS metrics is that we will only get improvement in […] Jason Averbook did a great post today on the sleezy (my term, not his) practice of so-called consultants who accept payments from vendors for favoring them in some way, e.g. putting them on the short list when they’re assisting end-users with vendor evaluations and selections. His post got me thinking, and the beauty of my […] Thanks for coming back in spite of the math — or because of it. Now that we know what we’re trying to do, to improve revenues and profits, we’ve got to explore, getting down and dirty, what drives financial results in a specific organization. Do newer products garner the greatest increases in sales and profits? […] If the real purpose, the only purpose, of HRM is to achieve organizational outcomes, then we’d better be able to measure the effects of specific investments in HRM on those organizational outcomes. Otherwise, why would anyone trust us with a budget? The primary outcome measures for private sector organizations are revenues and profits, so we’d […] If I’m going to use this blog for its intended purpose, then I’d better get right to work on a core, perhaps the core, issue that lurks, quietly but dangerously, waiting to sabotage our best efforts to achieve improved organizational outcomes through improved workforce performance. The villain of this piece is the sloppy, inconsistent, ill-defined […] Welcome to InFullBloom. I’ve been agonizing over this initial post for weeks, and I’m still no closer to knowing what to write than when I started. I so wanted to grab everyone’s interest and immediate respect by saying something really profound about improving the practice of HRM, the use of HR technology, achieving organizational outcomes, […] |
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