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InFullBloom Archives

Categories

Speaking Engagements

UPCOMING
Predict and Prepare sponsored by Workday 12/16

PAST BUT AVAILABLE FOR REPLAY
The Bill Kutik Radio Show® #171, 2/15
The Bill Kutik Radio Show® #160, 8/14
The Bill Kutik Radio Show® #145, 1/14
Workday Predict and Prepare Webinar, 12/10/2013
The Bill Kutik Radio Show® #134, 8/13
CXOTalk: Naomi Bloom, Nenshad Bardoliwalla, and Michael Krigsman, 3/15/2013
Drive Thru HR, 12/17/12
The Bill Kutik Radio Show® #110, 8/12
Webinar Sponsored by Workday: "Follow the Yellow Brick Road to Business Value," 5/3/12 Audio/Whitepaper
Webinar Sponsored by Workday: "Predict and Prepare," 12/7/11
HR Happy Hour - Episode 118 - 'Work and the Future of Work', 9/23/11
The Bill Kutik Radio Show® #87, 9/11
Keynote, Connections Ultimate Partner Forum, 3/9-12/11
"Convergence in Bloom" Webcast and accompanying white paper, sponsored by ADP, 9/21/10
The Bill Kutik Radio Show® #63, 9/10
Keynote for Workforce Management's first ever virtual HR technology conference, 6/8/10
Knowledge Infusion Webinar, 6/3/10
Webinar Sponsored by Workday: "Predict and Prepare," 12/8/09
Webinar Sponsored by Workday: "Preparing to Lead the Recovery," 11/19/09 Audio/Powerpoint
"Enterprise unplugged: Riffing on failure and performance," a Michael Krigsman podcast 11/9/09
The Bill Kutik Radio Show® #39, 10/09
Workday SOR Webinar, 8/25/09
The Bill Kutik Radio Show® #15, 10/08

PAST BUT NO REPLAY AVAILABLE
Keynote, HR Tech Europe, Amsterdam, 10/25-26/12
Master Panel, HR Technology, Chicago, 10/9/012
Keynote, Workforce Magazine HR Tech Week, 6/6/12
Webcast Sponsored by Workday: "Building a Solid Business Case for HR Technology Change," 5/31/12
Keynote, Saba Global Summit, Miami, 3/19-22/12
Workday Rising, Las Vegas, 10/24-27/11
HR Technology, Las Vegas 10/3-5/11
HR Florida, Orlando 8/29-31/11
Boussias Communications HR Effectiveness Forum, Athens, Greece 6/16-17/11
HR Demo Show, Las Vegas 5/24-26/11
Workday Rising, 10/11/10
HRO Summit, 10/22/09
HR Technology, Keynote and Panel, 10/2/09

Adventures of Bloom & Wallace

a work in progress

Great Customer Service Is Simple!

Ted Goff Explains Customer Service

Nothing exposes you more viscerally to great or lousy customer service than what you experience on a long-planned and much-needed vacation. And when you’re paying the bill, with your precious free time and money, all your senses are on full alert for any delta between what you need or […]

Reprise: Legacy HRMS/Legacy Marriage: Sunk Costs Versus Innovation

[I wrote this post in June, 2010, just when Al and Tipper Gore had announced their separation mid-2010, at a time when true SaaS InFullBloom was in its infancy. I was spending a ton of time with a wide range of vendors, some licensees of my “Starter Kit,” working hard on the next generation […]

Reprise — The Road From HRM To Business Results Is Littered With Misguided Metrics

[I published a post addressing this topic right after I launched my blog 11/9/2009, and I never expected to address this topic again. Surely by now, I would have thought that we’d have broad agreement on how to measure the impact of HRM on business outcomes. But I had few readers in the beginning, […]

An Open Letter To HR Executives

There But For The Grace Of G-d Go Any One Of Us

Dear Sir/Madam,

We may not have met, but I’ve got your back. I’m on your side when it comes to using effective HRM practices and business rules to drive improved business outcomes in your organization. I know how hard it is […]

Eight Characteristics Of Effective HRM And HRM Delivery Systems

In my last post, I told some all too typical business stories in which it was easy to recognize, in situ, really bad HRM policies and practices, HRM service delivery and HR technology use. Every manager has their own favorite such tales of woe, and my HR practitioner colleagues are awash in the fallout from […]

Clowns To The Left Of Us, Jokers To The Right: It’s Easy To Spot Ineffective HRM

Clowns To The Left Of Us, Jokers To The Right Of Us…

I’ve been collecting stories for years. Family stories, stories about friends, about trips Ron and I have made, about colleagues and others with whom I’ve crossed paths professionally, about the highlights and lowlights (and lowlives) in my personal and professional lives. Now, […]

HRM Software/Services Q1 Vendor Briefings — It’s A Wrap!

In my first post in this series on learnings from my Q1 vendor briefings/demos, I wrote about the implications of HRM software and services vendor ambitions for buyers and, more generally, for the industry. In my second post in this series, I covered a wide range of changes in the context within which these vendors […]

Is HR Really A Pink-Collared Ghetto?

HR Is A Dominated By Women But Led By Men

I had planned to write this last September, so let’s just pretend that I did rather than wondering why I didn’t. It’s a critically important topic, and I hope that you’ll listen to the whole linked replay of the underlying discussion. We’re at […]

In Search Of HRM/HRMDS/HR Tech “Best” Practices

Of the many reasons cited for outsourcing one or more HRM business processes as well as for making investments in HRM software, none is more susceptible to marketing hype than that outsourcing providers and software vendors deliver “best” practices in HRM. The best HRM software, “out of the box,” may certainly deliver some good practices […]

In Search Of HRM/HRMDS/HR Tech “Best” Practices: Istanbul To Venice — Field Report Part II

Regent Seven Seas Mariner Underway

The first part of this post was a personal report on our recent travels. In this second part, I want to share what I learned about our industry’s “best” practices along the way. More specifically, I want to describe some of the HRM practices that Regent Seven Seas uses […]