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October 2012
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Speaking Engagements

UPCOMING
HR Tech, Las Vegas, 10/8-10/2014
HR Tech Europe, Amsterdam, 10/23-24/2014

PAST BUT AVAILABLE FOR REPLAY
Workday Predict and Prepare Webinar, 12/10/2013
CXOTalk: Naomi Bloom, Nenshad Bardoliwalla, and Michael Krigsman, 3/15/2013
Drive Thru HR, 12/17/12
The Bill Kutik Radio Show® #110, 8/12
Webinar Sponsored by Workday: "Follow the Yellow Brick Road to Business Value," 5/3/12 Audio/Whitepaper
Webinar Sponsored by Workday: "Predict and Prepare," 12/7/11
HR Happy Hour - Episode 118 - 'Work and the Future of Work', 9/23/11
The Bill Kutik Radio Show® #87, 9/11
Keynote, Connections Ultimate Partner Forum, 3/9-12/11
"Convergence in Bloom" Webcast and accompanying white paper, sponsored by ADP, 9/21/10
The Bill Kutik Radio Show® #63, 9/10
Keynote for Workforce Management's first ever virtual HR technology conference, 6/8/10
Knowledge Infusion Webinar, 6/3/10
Webinar Sponsored by Workday: "Predict and Prepare," 12/8/09
Webinar Sponsored by Workday: "Preparing to Lead the Recovery," 11/19/09 Audio/Powerpoint
"Enterprise unplugged: Riffing on failure and performance," a Michael Krigsman podcast 11/9/09
The Bill Kutik Radio Show® #39, 10/09
Workday SOR Webinar, 8/25/09
The Bill Kutik Radio Show® #15, 10/08

PAST BUT NO REPLAY AVAILABLE
Keynote, HR Tech Europe, Amsterdam, 10/25-26/12
Master Panel, HR Technology, Chicago, 10/9/012
Keynote, Workforce Magazine HR Tech Week, 6/6/12
Webcast Sponsored by Workday: "Building a Solid Business Case for HR Technology Change," 5/31/12
Keynote, Saba Global Summit, Miami, 3/19-22/12
Workday Rising, Las Vegas, 10/24-27/11
HR Technology, Las Vegas 10/3-5/11
HR Florida, Orlando 8/29-31/11
Boussias Communications HR Effectiveness Forum, Athens, Greece 6/16-17/11
HR Demo Show, Las Vegas 5/24-26/11
Workday Rising, 10/11/10
HRO Summit, 10/22/09
HR Technology, Keynote and Panel, 10/2/09

Adventures of Bloom & Wallace

a work in progress

Great Customer Service Is Simple!

Ted Goff Explains Customer Service

Nothing exposes you more viscerally to great or lousy customer service than what you experience on a long-planned and much-needed vacation. And when you’re paying the bill, with your precious free time and money, all your senses are on full alert for any delta between what you need or [...]

“I’ve Looked At Clouds From Both Sides Now”

 

I’ve Looked At Clouds From Both Sides Now

Coming of age in the 60′s, I was so blessed to be there when some of the greatest folk music ever was written and performed, often by the same person. It was the Golden Age of singer/songwriters, and Joni Mitchell was one of the best. [...]

Reprise — Harry’s And Naomi’s Rules

Sunset At Bloom & Wallace HQ

[An earlier version of this post was published 3-11-2011.]

Lately I’ve been thinking a lot about life lessons, about rules to live by, and about how to make the last third of my life as productive, full of joy and meaningful as possible. I’m inspired by my Uncle [...]

Impressions From HR Technology Conference 2012

Trumpie And Me!

I’ve just reread my observations from last year’s conference, and you should too. If I say so myself, it’s a pretty accurate portrayal of what was happening then, much of which is still happening but which is much farther along, at least in some (but by no means all) vendor products [...]

Reprise In Time For #HRTechConf: Do You Know How To Answer These Questions?

[I posted the original version of this on 9-12-2011, just in time for last year's HR Technology Conference. Now here we are again, in frantic last minute preparations, but so wanting to be sure that our conference plans are focused on the important HRM delivery system issues that we're facing. So I thought it [...]